Receptionist

13/09/2024
Urgent
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Job Description

Job Title: Receptionist

Location: Italy

Job Type: Full-time / Part-time

Job Overview:

We are seeking a professional and friendly Receptionist to manage the front desk and provide exceptional customer service. As the first point of contact for visitors and callers, you will play a key role in creating a positive impression of our company. The ideal candidate will have excellent organizational and communication skills and be able to handle multiple tasks efficiently.

Key Responsibilities:

  • Greet visitors and clients warmly, directing them to the appropriate person or department.
  • Answer and direct phone calls using a multi-line phone system.
  • Manage scheduling and appointments for staff, including meeting coordination and room bookings.
  • Perform administrative tasks such as filing, data entry, and managing office supplies.
  • Handle incoming and outgoing mail and packages.
  • Maintain a clean and organized reception area.
  • Provide information about the company and its services to clients and visitors.
  • Assist with various office tasks as needed, such as preparing reports or organizing events.
  • Address and resolve any issues or complaints from visitors or callers promptly and professionally.

Skills & Qualifications:

  • High school diploma or equivalent; additional certification in office administration is a plus.
  • Previous experience as a receptionist or in a customer service role preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (phones, printers).
  • Professional appearance and demeanor.
  • Ability to handle confidential information with discretion.
  • Strong problem-solving skills and the ability to work independently or as part of a team.

Preferred Qualifications:

  • Experience with office management software and systems.
  • Familiarity with basic bookkeeping or accounting practices.
  • Bilingual or multilingual skills are a plus.

Why Work With Us?:

  • Competitive salary and benefits package.
  • Positive and supportive work environment.
  • Opportunities for professional development and career growth.
  • Friendly team atmosphere with a focus on work-life balance.
  • Access to company perks and employee discounts.